Mazda North American Operations realizes that mutual agreement on some issues may not be possible. As a final step to ensure that your concerns are being fairly considered, Mazda North American Operations has agreed to participate in a dispute settlement program administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.
BBB AUTO LINE works with consumers and the manufacturer in an attempt to reach a mutually acceptable resolution of any warranty related concerns. If the BBB is not able to facilitate a settlement they will provide an informal hearing before an arbitrator.
You are required to resort to BBB AUTO LINE before exercising rights or seeking remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the extent permitted by the applicable state “Lemon Law”, you are also required to resort to BBB AUTO LINE before exercising any rights or seeking remedies under the “Lemon Law”. If you choose to seek remedies that are not created by the Magnuson-Moss Warranty Act or the applicable state “Lemon Law”, you are not required to first use BBB AUTO LINE.
The whole process normally takes 40 days or less. The arbitration decision is not binding on you or Mazda unless you accept the decision. For more information about BBB AUTO LINE, including current eligibility standards, please call 1-800-955-5100 or visit the BBB website at www.bbb.org/autoline.
Being truly committed to customer satisfaction is more than a phrase with Mazda. We hope to satisfy every customer directly, but if there is ever a question about our decision, Mazda believes in providing a fast, fair and free method such as the BBB AUTO LINE to ensure Mazda delivers on our commitment to do the right thing for our customers!
Mazda 6 Owners Manual: Precautions before welding
Vehicles have various electrical parts. To protect the parts from excessive
current generated when welding, be sure to perform the following procedure.
1. Turn the ignition switch to the LOCK position.
2. Disconnect the battery cables.
3. Securely connect the welding machine to the ground nea ...
Mazda 6 Owners Manual: Trailing link removal/installation
Caution
Performing the following procedures without first removing the ABS
wheel-speed sensor may possibly cause an open circuit in the harness if it
is pulled by mistake. Before performing the following procedures, remove the
ABS wheel-speed sensor (axle side) and fix it to an appropri ...